For all your banking needs and inquiries, you can contact us at the following channels:
Call us at +383 38 666 666, our contact center agents are 24 hours at your disposal.
By contacting our Contact Center, you can get the following information and support:
- Find out about your bank accounts:
- Your account balance
- Your account activity
- Verification of transactions
- Find information about credit and debit cards issued by BKT:
- Get information about your credit card account and card limits
- Get information about your account balance for your credit card
- Change your credit card payment limit
- Get information about your credit / debit cards for recent transactions
- Get information about credit / debit card status
- Report a lost or stolen credit / debit card
- Report a credit / debit card found
- Report a problem with your credit / debit card
- Information on e-Banking and BKT mobile:
- Get information about registration steps in e-Banking and BKT mobile
- Get information about using e-Banking and BKT mobile
- Report a problem regarding registration / entry steps in e-Banking and BKT mobile
- Report a transactional problem through e-banking and BKT mobile
- Get the customer number that is needed to access e-banking / mobile banking
- Information about BKT ATMs
- Find the nearest BKT ATM
- Report a Problem of a BKT ATM
- Information about BKT Branches
- Get acquainted with the operating hours of the branches
- Find out about branch addresses
- Get in touch with respective branches
- Report a suggestion for the products and services provided by BKT
- Report a complaint about the products and services provided by BKT
- Get in touch with new BKT campaigns
