With BKT Mobile you can complete all your banking transactions in an easier and faster way and with lower commissions whenever you have access to the internet 24 hours a day and 7 days a week.

If you have a bank account and one of our debit or credit cards and you have registered your mobile phone number at the BKT branch, you can use BKT Mobile without having to come to the branch.

You can access your BKT Mobile from any mobile phone that has an iOS or Android operating system.

To sign in on BKT Mobile, you need to install and activate the application under the name BKT Mobile, which can be found in the App Store and Play Store. Services are offered in two languages, Albanian and English.


Access to your BKT Mobile account

BKT applies the latest security measures and applies the most efficient security solutions so that your bank transactions and your personal information are stored.

There are two ways of accessing the mobile banking account:

  1. With your customer number or your personal number and password
  2. Or with your BKT card information

Banking Services and Transactions

Without having to go to the bank, you can perform all bank transactions from BKT’s bank account, except for cash deposits.


  • Monitoring and generating the account status
  • Opening a new account in EUR, USD, CHF, GBP and TRY
  • Opening and monitoring deposit

Money Transfers:

  • Transfers within BKT
  • National transfers
  • Transfers with BKT Albania

Bill Payments:

  • Payment of bills for treasury accounts
  • Student payments
  • KOS GIRO Bills Payment
  • Bills Payment of KESCO and KUR Pristina

Debit Card:

  • Information for your Debit Cards
  • Link/unlink Debit Card with your accounts

 Credit Card:

  • Review of credit card monthly statements
  • Monitoring recent transactions
  • Payments of your card’s or other cards’ debts
  • Credit Card Cash Advance
  • Change the limit for online payments


  • Amount of monthly installment
  • Payment Date
  • Remaining balance
  • Maturity date

Other services:

  • Application for credit card
  • Money Exchange
  • Electronic charging for mobile phone operators
  • Smart Invest- investment in financial markets
  • Monitoring and configuring BKT mobile notifications
  • Information for actual campaigns
  • Nearest Branch/ATM location

BKT Mobile Notifications

BKT comes with the new “BKT Mobile Notifications” service offered to all BKT Mobile application users.

This service is provided free of charge and helps you be informed in real time for all types of transactions listed below:

Current Account Transactions

  • Receipt of salary
  • Transfers within BKT
  • Transfers with BKT Albania
  • Transfers with other local banks
  • Payment of invoices

Credit card transactions

  • Payment at POS within Kosovo
  • Payment at POS outside Kosovo
  • Online payment
  • Credit card cash advance withdrawals at ATMs inside and outside Kosovo
  • Credit card cash advance in e-banking or Mobile Banking
  • Credit card payment by others

Debit card transactions over 19.99 EUR

  • Payment at POS within Kosovo
  • Payment at POS outside Kosovo
  • Online payment
  • Withdrawals in ATM within Kosovo
  • Withdrawals in ATM outside Kosovo

User Manual for BKT Mobile

Open the manual for details

Security instructions

Open security instructions for more details

Call Us

+383 38 666 666

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