BKT Kosovo for the Second Consecutive Year Supporting “Lifeline” – the First Suicide Prevention Hotline in Kosovo.
“Lifeline” provides essential emergency services free of charge to those in need. In addition to dedicated volunteers, the hotline operates with active supervisors who offer guidance and support.
Volunteers focus on de-escalation techniques and provide emotional support to help callers assess their situations rationally. After each call, volunteers connect callers with trusted psychotherapists and psychiatrists for long-term assistance.
